Viterbo University

DISTRIBUTION / RETURN INFORMATION

DON'T KNOW YOUR STUDENT INFORMATION?

    You can still order if you don’t know your student information. For unknown information follow the directions below.

  • • Unknown Student ID? Type “000”
  • • Unknown hall name? Select “unknown”
  • • Unknown room number? Type “000”

When you get your student information please send it to cs@collegeproducts.com or call 712-266-3250. We need this information to deliver your products before move-in day.

It is important that you use an email in the STUDENT EMAIL field that will be checked throughout the year for special offers, and return details.

MOVE IN DAY DISTRIBUTION

    We will provide move-in day support on orders placed on August 1st or later. If you have any questions or need assistance, we will be glad to help.

  • • Email: cs@collegeproducts.com
  • • Phone: 712-226-3250
  • Loft kit assembly video: https://www.youtube.com/watch?v=HYHOmkI_Wr4&t=7s

RETURN INFORMATION

All rentals will be picked up from your room after you have left campus.

  • • Disassemble the loft and leave it in the room.
  • • If you have changed rooms, please let us know. If we have to search for your rental you could be charged a fee.
  • Loft kit disassembly video: https://www.youtube.com/watch?v=DE1VDDhcT-8

DECEMBER RETURN INFORMATION

For December rental returns only. Our local campus manager will contact you to arrange to return your rental.

If you ordered for the academic year and need to return your rental, please call our office 712-226-3250 so we can add you to our collection list. (early termination fee may apply)

Once you have called, we will let our campus manager know and he will contact you and make arrangements to return your rental.